Testimonials

I have been a wheelchair user for over 18 years. In that time I have never had an ATP that went above and beyond like Cody at Bellevue Healthcare. He routinely will come by on weekends and even after business hours to fix issues pertaining to my equipment. He has a strong working knowledge of the product, and is my go to source for any questions related to durable medical equipment. Cody really cares about the folks he works with, and his work ethic is second to none. I have worked with a number of folks in the medical field over the years, but I have never had someone that cared as much as Cody. Couldn’t recommend working with him more highly.

The staff here really care about you. We went camping and rented a cabin for my mother which had no restroom in it. We rented a commode for just in case in the middle of the night she would not have to run outside and across the campground to go. They got just what she needed and even sold it to her when she asked the price of it if she wanted to own it after we returned. They gave her what she paid in the rental fees toward the item and she paid the difference to own it. Highly recommended.

They were very helpful, they are very knowledgeable. If you need shower chairs, toilet seat raiser, adjustable lift chairs. They try to work with some Healthcare providers. Run don’t walk to Bellevue Healthcare for all needs to live a normal productive life without to much assistance from others.

My family and I have been looking for the (POC) Portable Oxygen Concentrator for my grandma. We had searched and called multiple times at various healthcare stores before calling Bellevue. The first time I called Bellevue Healthcare of the Tri-Cities I was impressed. They stand out in the quality of their service and attention. Leah was kind, attentive, patient and helpful. Not only did Bellevue have the product, but they were a pleasure to work with. When we finally arrived at the store, Jackie greeted us and got us started on our purchase right away. She was prompt, friendly, and efficient. Nanett was gracious and kind. We narrowed our choices down to two different POC models but were unsure which one would serve my grandma’s needs the best. Tanner was knowledgeable about the product and was able to help us make our selection with confidence. Leah was just as attentive in person as she was over the phone and helped us finalize our purchase. Our experience with Bellevue was second to none because of our interaction with the staff. We just want to express our gratitude to the team through this review. Leah, Jackie, Nanett, and Tanner, thank you all so much for your kindness, attention, and help. You are an awesome team! Keep up the good work. Should we need healthcare products or assistance, you are our go-to place now. Thank you!

Being from out of town and looking for help getting my mother’s brakes adjusted on her walker, I brought it to Bellevue Healthcare in Lacey and Thomas (branch manager) promptly made them operational, explained how they worked and how they could be easily adjusted in the future if needed. I was so surprised and thankful he did so free of charge! We’ve rented equipment and bought various supplies from this company back in 2011 and in 2015 when my wife’s parents died, surrounded by family at home, so I knew they were a trustworthy provider and that’s what led me there today. I highly recommend this company, this store and it’s competent and caring employees.

I wanted to take a few minutes to express my gratitude towards your employee, Josh Talen. I’ve worked with Josh quite a bit and am always impressed with his quality of work.  Josh is very responsive, takes direction, goes above and beyond in every scenario, and truly exceeds every expectation.

Great place and amazing customer service. A special thanks to Matthew, helped with everything from A to Z from contacting the doctor’s office to getting my wheelchair ready. Thanks so much, greatly appreciate all your hard work and outstanding customer service.

No words can express how wonderful this company is! My nebulizer broke on a Saturday and I could not take my albuterol solution until I replaced the machine. The employees here were so understanding, caring, considerate, and went above and beyond their job descriptions to help me secure the prescription I needed to get this machine on a Monday. I cannot thank them enough and their employer, I hope, realizes what a fantastic staff he has!!! Thank you to the staff at Bellevue Healthcare!

This agency really cares and gets the job done! Brad is professional, knowledgeable and compassionate. He sees the big picture of the family’s needs. This place is a hidden gem.

Ben and Charles were both great when we came in with an emergent issue with a walker. Thank you so much for keeping our resident’s safe!

Great environment and the best place to supply medical care equipment including landscaping ramps which ultimately will prevent me a back injury. Thank you Bellevue Healthcare for helping me find the best ramp for my lawncare needs.

Absolutely incredible experience. Needed to rent a wheelchair for my father to help enjoy sightseeing while on vacation. David was absolutely great. So helpful and kind. Fun to hear his excitement for us on our trip. The cost was so affordable and I know it is going to make our day more enjoyable.

The gals at the showroom were awesome!

We appreciate your help in accommodating this unique request for our Wish Child…Thank you for your help with this quick request! We hope to work with you again in the future!

I recently fractured my ankle and the customer service and care at Bellevue Healthcare has been exceptional! Everyone I have spoken with including Nate has gone above and beyond to help me with my questions. I was so impressed that they also delivered to my home, it made it so seamless and stress free. I highly recommend this medical supply store!

Brad and the repair gentleman were a breath of fresh air. I bought a wheelchair for my partner and it was easy and everyone was friendly. Not even a full week later, the wheel got caught in a sidewalk crack and the bracket that holds the front wheel got bent out of shape. I brought it in the next day and they jumped right on it and went absolutely above and beyond to get it repaired in just a short wait. You can tell that they both have passion for the quality of people’s lives. I would recommend them to anyone!

Really good and prompt about delivery of necessary medical equipment. Nate is an amazing customer service representative. He works hard to help each customer with whatever issue they are having to make sure their experience with the company is a positive one. Highly recommend.

I can’t say enough about Matthew. He is so kind and caring. He has gone above and beyond in helping with getting the oxygen machine and extra items that makes my mom’s life so much easier. Thank you so much Matt for all your help I really appreciate all you have done for us.

Five stars for the recent help Bellevue Healthcare to make my mom’s return from a rehab facility to home really great. Not only is Bellevue Healthcare one of only two places in Spokane that rents wheelchair ramps for extended time frames – they are also the one place that went out of their way to make their newest ramp available to my mom for expedited delivery. And then there’s the totally above-and-beyond efforts by Ashley and the team to obtain and deliver a sit-to-stand transfer lift – again with expedited delivery. This is the difference between having my mom be totally bedbound but for professional assistance, and allowing me to safely assist her out of bed, to sit in her favorite chair to watch the birds. Ashley – and the team she works with – were and are committed to solutions that make my mom’s home rehab a joy. I am grateful.

The team at Bellevue Healthcare have been truly wonderful. My wife suffered a severe injury and required a reclining wheelchair urgently. Within a day they were able to work with my insurance and provide one. I may have been lucky that such a turn-around was possible but the team were so polite, professional and extremely responsive. This is a stressful time as we navigate these new health problems. Being able to work with a team that understands this and is willing to work with you to ease some of this stress is hugely important. If you find yourself in a similar situation I do recommend Bellevue Healthcare.

Customer service at this company was very good. First I did a phone call which was answered right away and they gave me the information I needed. When I went to pick up the product I again experienced great customer service. I would recommend this business to others.

Amazing customer service! Casey and the rest of the staff went the extra mile to answer all questions I had, and helped me get an exchange on a product I had previously purchased.

The new Manager (Mario) was a pleasure to work with, he was polite, courteous and knowledgeable. Service inquiry I made was easily managed by his support staff quickly. I would encourage anyone needing to do business with BHC to strongly do so, as their staff are very customer focused and the store price point on their inventory is more than reasonable. Go for it!!

Went above and beyond to help getting me a new hospital bed. Dealing with a doctor that would not return calls for emails. Cannot say thanks enough for all the help and dealing with me calling every single day for a month. Was always nice and helpful. Appreciate it more than you know. Definitely recommended. Shout out to Bryan at the Wenatchee office was so helpful.

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Bellevue Healthcare’s

Mission

It is our mission to enhance the quality of life for people who need medical equipment by providing excellent products and unmatched service. We serve with honesty, integrity and reliability. Through each interaction with Bellevue Healthcare, our clients know we care.

Bellevue Healthcare’s

Services

Bellevue Healthcare is more than just an equipment provider. We offer a full range of services to address the needs of our customers, including equipment delivery and pick-up, respiratory therapy, complex rehabilitation, home modification and more.