Testimonials

These folks have been amazing. They understand healthcare needs, how Medicare works and how it doesn’t and in the store, they’re just plain nice. Katie went above and beyond the call of duty to help me get a wheelchair for my Mom. Thank you guys!

Lisa M.
Lisa M.Seattle Customer on Yelp

Great service! Jake and Matt went the extra mile to make sure our new power lift chair was installed exactly where we needed it. No shortcuts were taken! They were on time, courteous, and compassionate about making sure everything was done right! Thank You Jake and Matt!!!

Kathleen B.
Kathleen B.Spokane Customer on Google

Every phone call and every visit was a pleasant experience for our family. Equipment was brought in, equipment was exchanged, equipment was removed and each time Austin was polite, respectful and Professional in Every way. He developed a bond with our dog and at the sound of Austin’s voice, Booker would come running. The final visit required removing the hospital bed and Booker got his final pet and I got a hug. Please make sure Austin is acknowledged for his professionalism.

Julie H.
Julie H.Bremerton Customer

Our daughter’s specialized wheelchair was broken by Alaska Airlines baggage handlers during a flight from Los Angeles to Seattle. Without that wheelchair, we were not going to be able to go on a cruise to Alaska that departed the following morning.  Tim from Bellevue Healthcare took it upon himself to go get new parts to replace the broken one and stayed past his normal work hours to ensure that the wheelchair was fixed and returned to us before the end of the day. He kept us informed of the progress and was a joy to work with.
Thanks to his efforts, we took the cruise on the following morning.   Great Service!!!!

Jay
JayEverett Customer on Yelp

The staff was very professional and super helpful when it came to replacing my cpap machine. They offer many services and always help me when I have questions regarding my medical device needs. Highly recommend!

Ryan S.
Ryan S.Seattle Customer on Yelp

I could not have asked for better help in making my purchase decisions. Your representative, Cody, was courteous, well-informed and so very willing to devote time to assure good choices and proper adjustments to the walkers. Thank you, Cody! Thank you, BellevueHealthcare!

Damaris B.
Damaris B.Moscow Customer

You have an exceptionally courteous, friendly, competent, helpful employee. Brandon, who picked up the equipment we used for home hospice, was cheerful and careful as he did his work. He represents Bellevue Healthcare very well.

Eda L.
Eda L.Bel-Red Customer

Was given quality service during a very stressful time for our family. Highly recommend the staff here to anyone out there who has any medical equipment needs.

Jack D.
Jack D.Tacoma Customer on Yelp

Great place to have worked, and great customer service. Recently had to get a shower chair for my grandfather who has trouble lifting up a leg. With no hesitation Nick Crawford helped get me what I needed.

Ravinder T
Ravinder TSpokane Customer on Google

George was very professional and helpful in answering my questions. I also appreciated that the phone was answered promptly on the 2nd ring by a live person.

Rayne
RayneEverett Customer

Fantastic job as always. We have used Bellevue Healthcare a number of times. Without exception, they have been extremely polite and went out of their way to make us happy and respect our concerns even if we weren’t there watching over them.. Thank you!

Kelly M.
Kelly M.Lacey Customer

I wanted to take a few minutes to express my gratitude towards your employee, Josh Talen. I’ve worked with Josh quite a bit and am always impressed with his quality of work.  Josh is very responsive, takes direction, goes above and beyond in every scenario, and truly exceeds every expectation.

Leslie
LeslieSeattle Children’s Hospital

I needed to rent a bed while I recuperated from knee replacement surgery. Setting up an account and arranging for delivery was very easy and the person on the phone was very helpful. When the bed was delivered, they set it up for me and showed me how to raise/lower the head and feet. When I was through with the bed, I called for pickup, which they did promptly. The rental price for an entire month was very affordable, too!

Anita E.
Anita E.Bellevue Customer on Google

I wanted to thank you (DJ) for your help you have been absolutely wonderful, much more friendly and professional than the other places I have tried to work with. When I came into the showroom you and the lovely lady were extremely helpful. I would also like to let you know the ankle brace is absolutely amazing and has helped me so much.

Amanda M
Amanda MBremerton Customer

I returned an item rented from one of their other  location and was impressed by how accommodating and professional they are. Their selection is amazing. They have every type of splint you can imagine, a huge selection of walkers, all kinds of home safety supplies (grab bars, lift chairs, etc.) and so many useful items for anyone with limited dexterity. I suggest browsing in their well stocked showroom and bet you’ll find helpful items you didn’t enjoy know existed that will make life easier.

Susan S.
Susan S.Everett Customer on Yelp

Getting special needs equipment through payment channels has always been an emotionally draining experience for me. I had already tried another local supplier who was quick to let me know we’d have to pay cash up front. After my initial contact with Zach, I knew he could see this purchase through. He understood the billing process, he understood the product & accessories and asked the questions & gave us options, along with getting our local physical therapist’s recommendations to make sure we received what we needed and wanted for our son.

He was very thorough and prepared throughout the entire process. He was prompt & professional with answering emails and returning phone calls. If the whole special needs world could be staffed & operated by competent, compassionate people like Zach, it would make life more beautiful. Thanks, a lot.

Susan G.
Susan G.Kennewick Customer

After an absolute nightmare in dealing with [another company], I wasn’t expecting much in the way of dealing with a new company to order a new chair. They had taken over a year, never called me to inform me of where the order was in the process, and I continually tried to contact them, never receiving a call back.

Luckily my physiatrist new of BHC and called them for me. We met to do the necessary assessment, with my physical therapist and Andrew, the BHC rep for my area and got the order in on May 3, 2017. I was called several times to let me know where the order was in it’s processing. I was called on June 23rd to inform me that the order had been approved and it was delivered on July 11th 2017. They were professional, efficient and informative. If you are looking for a company to provide you with necessary medical equipment, look no further.

Sharron L
Sharron LBellingham Customer

I needed a new CPAP machine, and finding a decent place to work with had become a nightmare. Then I found Bellevue Healthcare’s new Redmond location and Whitney. She worked with me to get the new machine, followed up on replacements, checked and billed my insurance, and was professional, patient and understanding. Highly recommended for CPAP users.

James G.
James G.Bel-Red Customer on Yelp

Just wanted to let you know that your employee Mackenzie helped me rent a four-wheeled scooter for my mom today. It was a last minute order (taking delivery this Friday), and she seemed to go out of her way to be extra pleasant and helpful. People don’t always get the praise they deserve.

Thanks for all your help.
Karen L.
Karen L.Bremerton Customer

The service was superior to everyone we’d seen before. It was easy, fast, and a very pleasant experience. We can’t stress enough how wonderful the experience was for my parents. Thank you!

Ron J.
Ron J.Bellevue Customer on Yelp

Nate is incredible, very knowledgeable, and went out of his way to go the extra mile and ensure everything was understood before he left.   Bellevue Healthcare should be proud to have him on staff.

Also a general compliment for the quality of our equipment and business as a whole.  I was very impressed all around and wanted to ensure Nate was recognized.

Ken
KenBellingham Customer

The delivery tech’s (KC & Shawn) were efficient and respectful of our needs for moving the healthcare equipment into and out of our home in a timely manner. I feel they went above and beyond to help us in our situation. Many thanks to KC and Shawn, and Bellevue Healthcare of South Sound. for your great service!

Gary M.
Gary M.Lacey Customer on Google

Tremendously helpful service during a difficult time for our family. KC was courteous, knowledgeable, and patient as he educated us on how to use the equipment he delivered. He was charming and definitely made my grandmother feel at ease with his presence, and the fact that he can understand and speak Korean was a bonus. He went above and beyond to help move a few things in the room to install the equipment that Grandma needed. I recommend this company’s services and its helpful staff to anyone.

Sabrina D.
Sabrina D.Lacey Customer on Google

The gals at the showroom were awesome!

We appreciate your help in accommodating this unique request for our Wish Child…Thank you for your help with this quick request! We hope to work with you again in the future!

Make-A-Wish of WA & AK
Make-A-Wish of WA & AKBellevue Customer

I have worked in long term care for about 5 years as a Social Worker/ Discharge Planner. An important part of my job is ordering durable medical equipment. I depend on companies such as Bellevue for educating me on Medicare and other insurance guidelines related to equipment. It is vital for a safe discharge plan that my residents have what they need for safe mobility etc. It is also important that insurance cover that item. Bellevue is ahead of the game so to speak when it comes to this process and service. Not only do they know exactly what Medicare needs, they ensure the customer gets exactly what they need. They take time to educate me on proper documentation. Many other companies are quick to fill an order, however down the road when they get audited many customers in the community are having their equipment removed. I appreciate the effort Bellevue makes to ensure this doesn’t happen to my residents. I further appreciate the extra mile they go to deliver a last minute order.  Thank you for making my job easier and efficient.

Tracy K.
Tracy K.Lacey Customer on Google

Last year I sustained a serious ankle injury and was not able to walk for 11 months. Bellevue was my go-to for: hospital bed, wheelchair, and knee scooter.  Customer service was excellent.

I was lucky that my insurance picked up the bill on the above items– but just to compare, I asked the cash prices on the above items.  I had called Access first, and declined service there after learning they don’t accept medical insurance.  Anyway, the out-of-pocket expense would have been significantly less at Bellevue than what I was quoted at Access, had I needed to do out-of-pocket.

I hope I’m never in the position to need durable medical equipment again, but if I do, I will certainly work with Bellevue again.

Maureen M.
Maureen M.Bellevue Customer on Yelp

I am impressed with your creative problem-solving. Thank you, on behalf of the patients you and the SNFs serve in Whatcom County. That are fortunate to have you as a resource.

Shelia
SheliaBellingham Customer

Oliver and Tanner were efficient and careful moving around furniture. They were professional, polite, and provided clear explanations about our equipment.

Brenda
BrendaBellevue Customer

Just wanted to say what a pleasure it was to deal with your company. We had a hospital bed delivered today. Your delivery man Christopher was on time.

He was courteous, professional and efficient. But more than that he was friendly, personable and a delight to work with. He is a credit to your company.

Michael and Marilou M
Michael and Marilou MTacoma Customer

When your employee Nathan delivered and picked up my mother’s hospice equipment.  He did an outstanding job explaining each piece of equipment and every detail of how they worked. I wanted you to know that my family was very impressed with him. I think he has a lot of talent and it is clear how much he cares when he is describing the equipment, delivering, and picking it up. He was very professional.

Caleb A.
Caleb A.Bellingham Customer

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Bellevue Healthcare’s

Mission

It is our mission to enhance the quality of life for people who need medical equipment by providing excellent products and unmatched service. We serve with honesty, integrity and reliability. Through each interaction with Bellevue Healthcare, our clients know we care.

Bellevue Healthcare’s

Services

Bellevue Healthcare is more than just an equipment provider. We offer a full range of services to address the needs of our customers, including equipment delivery and pick-up, respiratory therapy, complex rehabilitation, home modification and more.