Privacy Policy
WEBSITE PRIVACY POLICY
This Privacy Policy describes how we use identifiable information regarding our customers and members that is acquired through your use of our website. It does not apply to any other information you may choose to provide us in any other context (e.g., by mail, in person, over the telephone, etc.). Primarily, we collect such information for the purpose of providing you with an outstanding service experience. We do not sell personal information to any third parties.
By providing us with your personal information and by using this Web site, you accept this Privacy Policy and expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
INFORMATION WE COLLECT
You may visit our site without providing any personal information. However, if you choose to use our services, register, make a purchase, or request that we send information to you, you may be asked to supply personally identifiable information (such as your name, title, company name, address, email address, and telephone numbers). For example, we use forms on this site to allow you to contact us directly via email. We use the information provided in your email to respond to your questions or comments. We may also store your comments for future reference. Similarly, we use the information you choose to provide us for customer support follow up such as inquiries related to your web order, site inquiry, or product information. You may opt out of such communication at any time.
In addition to the personally identifying information discussed above, anonymous information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor’s identity. We use cookies to identify your browser as you visit pages on this site.
COOKIES
We use cookies to identify your browser as you visit pages on this site. Additionally, our website employs the use of cookies in certain areas. Cookies are small bits of information stored on your browser. Cookies enable browsers to “remember” information related to a specific user, and also improve navigational reliability within a given site. Cookies are necessary for certain functionality on our website, such as the shopping cart. Cookies also allow us to monitor website traffic and to personalise the content of the site for you.
Our system will issue cookies to your computer when you register, log in, or interact with certain features on this website. You may set up your web browser to reject cookies or may visit our site anonymously. However, by disabling cookies you may not be able to use certain features on our site. We recommend that you leave them turned on to have an optimal user experience.
LOG FILES
We use log files to track actions occurring while you are on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
WEB BEACONS
“Web beacons” and “tags” are electronic files used to record information about how you browse our website. We use these periodically to monitor and improve user experience.
DATA STORAGE & SHARING
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
DATA SHARING
Bellevue Healthcare values your privacy does not sell visitor information. We may share your information with third party intermediaries for the purpose of providing you the services and information you request. For example, we may provide your mailing information to shipping companies (e.g., FedEx, U.S. Mail, etc.) to deliver products your purchased through our website. Additionally, if we are required by court order, a lawfully issued subpoena, or are otherwise required by law, we will disclose your information to the extent so required.
DATA RETENTION
When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use Order Information and Contact Form information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in-line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
We use Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
ACCESSING AND UPDATING YOUR INFORMATION
NOTICE: The customer online bill-pay platform employed by Bellevue Healthcare is a separate website with its own terms, conditions, and privacy policy. Customer information is not shared or transferable between this website (https://bellevuehealthcare.com) and HME Bill Pay (https://bellevue.hmebillpay.com/Account/Login).
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to websitesupport@bellevuehealthcare.com.
By visiting this website, software or other services linking to this privacy policy, you are accepting the practices described in the policy, agree that any disputes over a privacy related matter is subject to this privacy policy and have read and understand
SUMMARY NOTICE OF PATIENT PRIVACY
We are committed to preserving the privacy of your personal health information. In fact, we are required by law to protect the privacy of your medical information and to provide you with this notice describing:
HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.
We are required by law to have your written consent before we use or disclose to others your medical information for purposes of providing or arranging for your health care, the payment for or reimbursement of the care that we provide to you, and the related administrative activities
supporting your treatment.
We use health information about you for treatment, to obtain payment for treatment, for administrative purposes, and to evaluate the quality of care that you receive. We may be required or permitted by certain laws to use and disclose your medical information for other purposes without your consent or authorization.
As our patient, you have important rights relating to inspecting and copying your medical information that we maintain, amending or correcting that information, obtaining an accounting of our disclosures of your medical information, requesting that we communicate with you confidentially, requesting that we restrict certain uses and disclosures of your health information, and complaining if you think your rights have been violated.
We have available a detailed Notice of Privacy Practices which fully explains your rights and our obligations under the law. We may revise our Notice from time to time. The effective date at the bottom of this page indicates the date of the most current Notice in effect. You have the right to receive a copy of our most current Notice in effect. If you have not yet reserved a copy of our current Notice, please request a copy from our team and we will provide you with a copy.
If you have any questions, concerns, or complaints about this notice or your medical information, please contact our privacy officer in our Corporate Headquarters (425) 451-2842.
ADDITIONAL INFORMATION: Medicare Beneficiary Hot-Line: 1-800-633-4227
The public may contact Bellevue Healthcare management at any time to report any concerns or register complaints regarding patient care and safety that you feel have not been addressed by the organization at 1-866-451-2842 or contact the Joint Commission’s Office of Quality Monitoring directly by calling 1-800-994-6610.