We have been satisfied customers for over a year at the Everett location . We’re very pleased with the responsive, courteous, and knowledgeable service provided by staff – whether on the phone, in the showroom, or at time of delivery. Your efforts are truly appreciated!
I just wanted to let you know what a superior customer service representative you have in Tim. On every occasion we have had the pleasure to work with him he has been unfailingly helpful, pleasant, knowledgeable and caring, consistently going beyond the normal requirements of his job. It is such a pleasure to find someone like Tim in what has turned out for us to be a nightmarish labyrinth of a health care system, he was a bright spot in a dark time. Thank you Tim!
Their selection is amazing. They have every type of splint you can imagine, a huge selection of walkers, all kinds of home safety supplies (grab bars, lift chairs, etc.) and so many useful items for anyone with limited dexterity. I suggest browsing in their well stocked showroom and bet you’ll find helpful items you didn’t enjoy know existed that will make life easier.
My hospice patient has a very old orthopedic bed with a full trapeze frame that Eric helped disassemble and move. The patient is a quadriplegic so the trapeze frame is essential for his everyday comfortability. Eric’s confidence to get the job done helped both the patient and me tremendously. He did a great job! You should buy him lunch or give him a paid day off. The patient also agreed with this prize.
Outstanding service, knowledgeable, assistance and affordable! Thank you!
I am writing to thank you, Dan and Joe, individually and as a team, for the excellent customer service that you have given me. When I was in the Everett store, you were very focused and gracious with the time that you spent helping me choose a lift chair.
For me the result is that I feel very satisfied with my purchase and especially happy and comfortable that I chose to do business with you all at BHC, Everett. It has been an experience of everything going right in making an important, major purchase. Thank you!
Miles is amazing! He’s one of those people if you could use a cookie cutter and duplicate him I would. I would hire him myself!
Nick is excellent ambassador for your company. He was very kind and patient while helping me. I was very pleased with the service.
Please put a put a note in Mile’s file that he is the “nicest bed delivery driver” that I have ever come across! He was really patient and helpful all around.
Regarding your delivery tech Patrick – I was impressed with how BHC presented professionally and timely my oxygen concentrator.