The family wanted me to tell you they are really grateful for all the help you provided for the patient and the family during this time. You guys went above and beyond and made the transition go very smoothly with the equipment. Please extend the thanks to all the staff that helped out with the patient.
Just wanted to let you know that your employee Mackenzie helped me rent a four-wheeled scooter for my mom today. It was a last minute order (taking delivery this Friday), and she seemed to go out of her way to be extra pleasant and helpful. People don’t always get the praise they deserve.
With all the issues we have had at the nursing home, you employees, Anthony and DJ have been the bright spot in our experience, the customer service we received from your company has been great!
Your technician did exactly what your representative promised on the phone. He was able look at the scooter my father was having trouble with the very next day.