BHC Insurance Guide
Follow our step-by-step guide to understand coverage, gather what you need, and submit your information.
What This Guide Will Help You With
- Helping you understand what insurance will cover
- Walking you through required documents
- Identifying what Bellevue Healthcare needs from you
- Preparing you for faster approval & delivery or showroom pick up
*Orders received with appropriate insurance information and clinical documentation can often be reviewed by our team in as little as 15 minutes. Additional processing time may be needed depending on coverage verification and prescription requirements.
What You'll Need Before You Start
- Insurance Card (Front & Back)
- Doctor's Prescription or Referral and Supporting Chart Notes
- Basic Personal Information (DOB, Address, Contact)
- Diagnosis or Condition
- Physician Information
For Medicare Patients
Using Medicare? Equipment Specific Requirements to Know
If you’re using Medicare, each type of equipment has specific documentation requirements that must be met before approval. Providing these upfront helps avoid delays and additional follow-up.
Hospital Bed Requirements
- Documentation (Chart Notes) with Related Diagnoses
- Medical records supporting the need for a hospital bed
- Documented Face-to-Face Visit with Your Physician
- Evaluation confirming medical necessity
- Standard Written Order (SWO)
- Provider order detailing the requested equipment
Low Air Loss Mattress Requirements
- Documentation (Chart Notes) with Related Diagnoses
- Notes supporting medical necessity (e.g., pressure injury risk)
- Documented Face-to-Face Visit with Your Physician
- Clinical evaluation
- Detailed Written Order (DWO)
- Provider order with specific mattress details
Oxygen Concentrator Requirements
- Beneficiary’s Blood Gas Study
- Test results demonstrating oxygen need
- Documentation (Chart Notes) with Related Diagnoses
- Supporting clinical notes
- Standard Written Order (SWO)
- Physician order for oxygen equipment
CPAP / Sleep Therapy Requirements
- Documented Face-to-Face Visit with Your Physician
- Confirmation that you’ve been evaluated for sleep apnea or related symptoms
- Sleep Study Results
- A qualifying sleep study (home or in-lab) that supports medical necessity
- Standard Written Order (SWO)
- A detailed prescription from your provider specifying the CPAP device and settings
Wheelchair Requirements
- Documentation (Chart Notes) with Related Diagnoses
- Notes supporting mobility limitations
- Documented Face-to-Face Visit with Your Physician
- Assessment of mobility needs
- Detailed Written Order (DWO)
- Detailed prescription specifying equipment and features
For CPAP or Sleep Therapy Patients
Using Insurance for a CPAP? Here’s What’s Required
If you’re requesting a CPAP or sleep therapy equipment, insurance providers typically require specific documentation before approval. Having these ready can significantly speed up the process.
Required Documents
- Documented Face-to-Face Visit with Your Physician
- Confirmation that you’ve been evaluated for sleep apnea or related symptoms
- Sleep Study Results
- A qualifying sleep study (home or in-lab) that supports medical necessity
- Standard Written Order (SWO)
- A detailed prescription from your provider specifying the CPAP device and settings
How It Works
1. Tell Us About You
Provide basic demographic information so we know how to contact you and who the request is for.
2. Share Your Insurance
Enter your insurance details so we can begin verifying your coverage.
3. Add Medical Needs & Upload Documentation
Upload your prescription or referral and tell us about your condition or equipment you may need.
4. We Verify & Guide You
Our team reviews your information, verifies your benefits, and follows up with next steps.