Testimonials
I have been a wheelchair user for over 18 years. In that time I have never had an ATP that went above and beyond like Cody at Bellevue Healthcare. He routinely will come by on weekends and even after business hours to fix issues pertaining to my equipment. He has a strong working knowledge of the product, and is my go to source for any questions related to durable medical equipment. Cody really cares about the folks he works with, and his work ethic is second to none. I have worked with a number of folks in the medical field over the years, but I have never had someone that cared as much as Cody. Couldn’t recommend working with him more highly.
Nate H.
BHC BelRed Customer
Over the past four years, I have utilized Bellevue Healthcare in assisting with coordinating services and equipment for the final years of my elderly father's life. Across the board, they provided exceptional service, timely responses and follow up, going out of the way for prompt delivery of much-needed equipment, answering questions and addressing mechanical challenges as well as simply being service-oriented, thoughtful and kind during a very stressful and emotional time. They made a difficult situation a little bit easier. Thank you!!!
L.L.
BHC Bellingham Customer
Being from out of town and looking for help getting my mother’s brakes adjusted on her walker, I brought it to Bellevue Healthcare in Lacey and Thomas (branch manager) promptly made them operational, explained how they worked and how they could be easily adjusted in the future if needed. I was so surprised and thankful he did so free of charge! We’ve rented equipment and bought various supplies from this company back in 2011 and in 2015 when my wife’s parents died, surrounded by family at home, so I knew they were a trustworthy provider and that’s what led me there today. I highly recommend this company, this store and it’s competent and caring employees.
Kelly T.
BHC Lacey Customer
Great place and amazing customer service. A special thanks to Matthew, helped with everything from A to Z from contacting the doctor’s office to getting my wheelchair ready. Thanks so much, greatly appreciate all your hard work and outstanding customer service.
Nardin G.
BHC BelRed Customer
I was recently put on hospice and had a low oxygen situation in the night causing some issues and needed oxygen immediately. Bogdan Romero from the Tacoma office came right away to deliver us our tanks and our gear and has been amazing to work with! Not only is he knowledgeable in this field he puts us at ease about the whole process and we are so grateful how he has helped us through this process. We cannot say enough about Bogdan’s kind and joyful personality at this time. It gives us peace to know we can call him anytime with questions knowing he’ll have the answers.
Sonja M.
BHC Tacoma Customer
While on vacation, the battery on our mobility scooter suddenly died. We found Bellevue Healthcare via Google and made a call as soon as they opened. Joe was very helpful, and he researched and confirmed that the Tukwila showroom had what we needed. We made our way there and got great service from Zeb and Kalei. Kalei even suggested a breakfast place while we waited for the work to be done. We explained the situation, they found what we needed, and they even expedited the work. An example of amazing customer service! I joked with Zeb and Kalei that they saved vacation—that’s pretty much the truth! Thank you Bellevue Healthcare!
Eric C.
BHC Tukwila Customer
The gals at the showroom were awesome! We appreciate your help in accommodating this unique request for our Wish Child…Thank you for your help with this quick request! We hope to work with you again in the future!
Make-A-Wish of WA & AK
BHC Bellevue Customer
Brad and the repair gentleman were a breath of fresh air. I bought a wheelchair for my partner and it was easy and everyone was friendly. Not even a full week later, the wheel got caught in a sidewalk crack and the bracket that holds the front wheel got bent out of shape. I brought it in the next day and they jumped right on it and went absolutely above and beyond to get it repaired in just a short wait. You can tell that they both have passion for the quality of people’s lives. I would recommend them to anyone!
Allison B.
BHC Eugene Customer
I’m not sure anyone can truly understand the fear of caring for an infant with breathing issues until you are doing it first hand. We had to get an oxygen order rushed to Bellevue Health on a Friday afternoon an hour before they closed. The staff willingly helped me load all the equipment into my car in the rain. They spent extra time walking me through all of the steps to use the equipment, and assured me I could call if we had any trouble. By Monday it was evident that this scenario was difficult to manage with an active family in a 3 story home. I called and explained our issues with the equipment and asked if they had any suggestions for a workaround to make this work. We are a foster family and we have never had a child on oxygen 24/7 before. The customer service representative immediately had me talk with the manager about our struggles and he graciously began thinking of ways to make this easier for us and for this baby in our care. I could not have asked for a better experience as our lives are already hectic with the holiday season. I really appreciated all their staff here for seeing my concern as I am caring for a child that is not my own with significant medical needs. They were empathetic and kind. I’d give them 10 stars if I could!
Keri E.
BHC Liberty Lake Customer
The team at Bellevue Healthcare have been truly wonderful. My wife suffered a severe injury and required a reclining wheelchair urgently. Within a day they were able to work with my insurance and provide one. I may have been lucky that such a turn-around was possible but the team were so polite, professional and extremely responsive. This is a stressful time as we navigate these new health problems. Being able to work with a team that understands this and is willing to work with you to ease some of this stress is hugely important. If you find yourself in a similar situation I do recommend Bellevue Healthcare.
Derek B.
BHC BelRed Customer
This location is pretty great. My husband visited this location to get fitted for a new CPAP machine and every agent was so helpful and direct. I visited this location because I needed to adjust to having a 4-wheeled walker. I’m an odd looking person and I’m a bit insecure about my disability. The agent who helped me was so helpful and professional. She answered all of my annoying questions. I didn’t feel at all insecure visiting and speaking to the agents here. I wish I could remember the agent who had helped me because she was the best. The store had a great supply of aids and comfort items to ease your daily tasks. All the racks were nicely kept and no dust. Large supply of walkers, canes, bathing aides, lift recliners, and CPAP supplies. Nothing was out-of-date. The agents were great too. They give you space to shop around, but if you need help they are knowledgeable about everything in the store. I will be visiting here more often for my other supplies. Great experience each time. Thank you.
I.C.
BHC Bremerton Customer
My sister Sandra has been in hospice for 11 months with end stage COPD, so the guys from Bellevue have been out here with a variety of equipment many times. They are AMAZING! Everyone is so nice and so helpful. They take the time to make sure everything is working well and take the time to make sure we both understand how it works as well. Today (Saturday) I called with an issue with a Hoyer Sit to Stand I've been using for months and now thought I was having a battery issue. Cameron came out at 9pm to help and figured out it was the machine itself . He offered, after what I know was a long day, to go back to the office and get a new one tonight and bring it now. But since this one is still working if you fiddle with it, I said tomorrow morning would be fine. I would highly recommend this company, these guys are great!
Marty D.
BHC Liberty Lake Customer
I'm in my late 40s and have generally always been in decent health. About a year ago I found out I have stage IV CRC. Had a major surgery in September and ever since then have been in near constant pain. Sitting, laying down, getting up, nothing was comfortable. I saw some Youtube videos on lift chairs/electronic recliners and thought maybe one of them could help me get through my days. I also know I have more surgeries/procedures in the future. Found Bellevue Healthcare online and Bremerton was the closest one. Stopped in the next morning with a specific model I was hoping to check out. I believe it was Jorge, the branch manager that helped me. They had a similar model, and he was very helpful in showing me the features and letting me check out other options as well. Ultimately they didn't have the model I thought I wanted. Jorge checked the inventory at other locations and let me know they had the model I was interested in at their Sequim location and that he could bring it to Bremerton for me to check out the next day. I stopped in the next day, and they let me just sit/lay in the chair for a good 20 minutes to make sure it met my needs. They gave me a nice little discount and were able to deliver the chair to me in Port Orchard as soon as the next day. Delivery was great, everything was set up, plugged in, and ready to go at no additional cost. The service from start to finish was top notch, and the chair has literally made my daily life bearable and comfortable. Thank you to the team at Bellevue Healthcare in Bremerton.
David L.
BHC Bremerton Customer
My family and I have been looking for the (POC) Portable Oxygen Concentrator for my grandma. We had searched and called multiple times at various healthcare stores before calling Bellevue. The first time I called Bellevue Healthcare of the Tri-Cities I was impressed. They stand out in the quality of their service and attention. Leah was kind, attentive, patient and helpful. Not only did Bellevue have the product, but they were a pleasure to work with. When we finally arrived at the store, Jackie greeted us and got us started on our purchase right away. She was prompt, friendly, and efficient. Nanett was gracious and kind. We narrowed our choices down to two different POC models but were unsure which one would serve my grandma’s needs the best. Tanner was knowledgeable about the product and was able to help us make our selection with confidence. Leah was just as attentive in person as she was over the phone and helped us finalize our purchase. Our experience with Bellevue was second to none because of our interaction with the staff. We just want to express our gratitude to the team through this review. Leah, Jackie, Nanett, and Tanner, thank you all so much for your kindness, attention, and help. You are an awesome team! Keep up the good work. Should we need healthcare products or assistance, you are our go-to place now. Thank you!
Caroline A.
BHC Kennewick Customer
I wanted to take a few minutes to express my gratitude towards your employee, Josh Talen. I’ve worked with Josh quite a bit and am always impressed with his quality of work. Josh is very responsive, takes direction, goes above and beyond in every scenario, and truly exceeds every expectation.
Leslie N.
Seattle Children’s Hospital
No words can express how wonderful this company is! My nebulizer broke on a Saturday and I could not take my albuterol solution until I replaced the machine. The employees here were so understanding, caring, considerate, and went above and beyond their job descriptions to help me secure the prescription I needed to get this machine on a Monday. I cannot thank them enough and their employer, I hope, realizes what a fantastic staff he has!!! Thank you to the staff at Bellevue Healthcare!
Dana Y.
BHC Yakima Customer
Ben and Charles were both great when we came in with an emergent issue with a walker. Thank you so much for keeping our resident’s safe!
Sandy B.
BHC Liberty Lake Customer
Absolutely incredible experience. Needed to rent a wheelchair for my father to help enjoy sightseeing while on vacation. David was absolutely great. So helpful and kind. Fun to hear his excitement for us on our trip. The cost was so affordable and I know it is going to make our day more enjoyable.
Melissa B.
BHC Everett Customer
When my sister scheduled her knee replacement surgery and asked me to help her during her recovery I turned to the crew at Bellevue Healthcare. They gave me solid recommendations for tools and aids that would support her healing and the rental prices were very reasonable for the quality and the included home deliveries. She loved the lift chair, the toilet rack and the shower transfer bench, and I loved that I didn’t have to strain my back helping her. The staff are awesome - Matt & Sarah were the two I dealt with the most, and the rest of the staff have customer service completely dialed in. Thank you for supporting me supporting my sister!
Marjorie P.
BHC Vancouver Customer
I had a recent experience when I was picking up an order from a prescription. My friend who brought me in was adamant about needing a specific name of the item that was not reflected on the prescription, which caused confusion. Chris R., the customer service person helping us went out of his way to confirm we were getting exactly what we needed and was covered by insurance. It was just called something else. We also opened the box and indeed it was exactly what was needed/ordered. Shout out to Chris R for being so professional, positive and working in a de-escalating manner. Your professionalism is outstanding! Thank you!
Barb K.
BHC Everett Customer
Five stars for the recent help Bellevue Healthcare to make my mom’s return from a rehab facility to home really great. Not only is Bellevue Healthcare one of only two places in Spokane that rents wheelchair ramps for extended time frames – they are also the one place that went out of their way to make their newest ramp available to my mom for expedited delivery. And then there’s the totally above-and-beyond efforts by Ashley and the team to obtain and deliver a sit-to-stand transfer lift – again with expedited delivery. This is the difference between having my mom be totally bedbound but for professional assistance, and allowing me to safely assist her out of bed, to sit in her favorite chair to watch the birds. Ashley – and the team she works with – were and are committed to solutions that make my mom’s home rehab a joy. I am grateful.
Ashala F.
BHC Spokane Customer
The new Manager (Mario) was a pleasure to work with, he was polite, courteous and knowledgeable. Service inquiry I made was easily managed by his support staff quickly. I would encourage anyone needing to do business with BHC to strongly do so, as their staff are very customer focused and the store price point on their inventory is more than reasonable. Go for it!!
Bonnie P.
BHC Yakima Customer
I’d give Bellevue higher than 5 stars if I was able. This company and all of its employees, especially Sara, went above and beyond to make sure my mother had the right equipment for her needs. While in the hospital for 3 weeks we found out my mother would have to go into an Adult family care home. The whole situation was very stressful and tough. Sara and team Bellevue helped me purchase a power chair and mattress, and when one of them didn’t work well for my mother, they were extremely helpful in the return process. I can’t express how grateful myself and my family are with the entire experience. I would and will recommend Bellevue Health care for anyone looking for medical needs. Thank You again Sara and everyone at Bellevue Healthcare.
Stacy S.
BHC Vancouver Customer
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Mission
It is our mission to enhance the quality of life for people who need medical equipment by providing excellent products and unmatched service. We serve with honesty, integrity and reliability. Through each interaction with Bellevue Healthcare, our clients know we care.
Services
Bellevue Healthcare is more than just an equipment provider. We offer a full range of services to address the needs of our customers, including equipment delivery and pick-up, respiratory therapy, complex rehabilitation, home modification and more.