My family and I have been looking for the (POC) Portable Oxygen Concentrator for my grandma. We had searched and called multiple times at various healthcare stores before calling Bellevue. The first time I called Bellevue Healthcare of the Tri-Cities I was impressed. They stand out in the quality of their service and attention. Leah was kind, attentive, patient and helpful. Not only did Bellevue have the product, but they were a pleasure to work with. When we finally arrived at the store, Jackie greeted us and got us started on our purchase right away. She was prompt, friendly, and efficient. Nanett was gracious and kind. We narrowed our choices down to two different POC models but were unsure which one would serve my grandma’s needs the best. Tanner was knowledgeable about the product and was able to help us make our selection with confidence. Leah was just as attentive in person as she was over the phone and helped us finalize our purchase. Our experience with Bellevue was second to none because of our interaction with the staff. We just want to express our gratitude to the team through this review. Leah, Jackie, Nanett, and Tanner, thank you all so much for your kindness, attention, and help. You are an awesome team! Keep up the good work. Should we need healthcare products or assistance, you are our go-to place now. Thank you!

Getting special needs equipment through payment channels has always been an emotionally draining experience for me. I had already tried another local supplier who was quick to let me know we’d have to pay cash up front. After my initial contact with Zach, I knew he could see this purchase through. He understood the billing process, he understood the product & accessories and asked the questions & gave us options, along with getting our local physical therapist’s recommendations to make sure we received what we needed and wanted for our son. He was very thorough and prepared throughout the entire process. He was prompt & professional with answering emails and returning phone calls. If the whole special needs world could be staffed & operated by competent, compassionate people like Zach, it would make life more beautiful. Thanks, a lot.

This place has phenomenal customer service. I went in for a CPAP machine. Leo made sure I had a clear understanding of how to setup and maintain the machine. Highly recommend this business. Thanks for all your help guys.

I have needed to use a rolling walker twice on a temporary basis and I was very pleased to be able to rent a nice one, at Bellevue. The people there have been friendly, nice & both times very helpful. Excellant customer service.

I am in a wheelchair and was going to have them come pick up my unit, have them diagnosis the problem and fix it at their shop. Juan, their service tech called and asked if he could instead just come to my house and look at the unit and fix it on site. He came to my house, and repaired it on the spot and charged me less than what it would have been to have them transport the chair to their shop. I am telling you, I was SO HAPPY and impressed! What a GREAT COMPANY!

I can’t say enough about this company and their staff! They are kind, compassionate, efficient and go the extra mile to meet your every need. My husband and I are truly grateful!